FREQUENTLY ASKED QUESTIONS

Leather is a living material that evolves over time, developing a patina and softening. It should be protected from moisture, as well as prolonged exposure to light or heat. We advise against using unsuitable care products. The best way to maintain your bag is to return it to our workshops regularly for cleaning or repair.

Clean your jewelry with specific products and avoid contact with perfume, household cleaners, sea water, or swimming pool water to slow down oxidation. Always store them in their original case, away from humidity.

Our workshops are able to carry out numerous repairs and refurbishments. For any inquiries, please contact our Customer Service.

Only purchases made in our official boutiques or from authorized retailers guarantee the authenticity of Schiaparelli items. An original invoice is always issued upon purchase. We cannot guarantee the authenticity of items purchased outside of these official points of sale.